Archived/Recent Webinars

Archived Webinar List

AHF hosts between 6-12 free webinars per year for its members and the self-operated community. Below is a listing of recently held webinars. Use the menu above to find upcoming live webinars. 

Members can access and watch recordings of past webinars using our online learning platform. Once you have watched a recording a certificate will be automatically issued to you. Past webinars will be available for credit until 1 year after the date they were held.  You must log in using your AHF credentials to access the archive and watch webinars. 

*Internet Explorer is not compatible with our systems, you must watch webinars using a modern browser such as Chrome, Firefox, Microsoft Edge, or Safari.*

Malnutrition Care: Leveraging, Data and Technology to Demonstrate Your Value (Presented by DM&A)

This session reviews how a malnutrition quality improvement program can demonstrate how dietitians add value—in both quality improvement and financial revenue to your hospital or health system. Speakers explain how to position technology and the use of new electronic clinical quality measures like the Global Malnutrition Composite Score, currently, a proposed measure under consideration by The Centers for Medicare and Medicaid Services (CMS), to pull data from electronic health records (EHR) to measure health care quality. Speakers review how malnutrition coding affects reimbursement and highlight the importance of validity in clinical documentation.

Developing a Rapport with the C-Suite

AHF 30-Minute Coffee Talk

In today’s changing healthcare environment it is imperative that Foodservice leaders are communicating with the key decision makers at their sites. Hear from two operators as they share their experiences on cultivating a trusting, mutually respectful relationship with your C-Suite.

Pie Demonstration & History of the Pie

AHF celebrated Pi Day on March 14 with a pie demonstration and learned some fun facts about the history of the pie. Chef Katie McCurdy, culinary educator at The Ohio State University Wexner Medical Center, will provide sweet and savory pie demonstration and provide some pointers and insights for attendees about pie making, like what makes dough flaky, pitfalls, remedies, substitutions for ingredients and more. In addition to the pie demonstration, attendees will learn about the history of the pie as a dessert and why it’s considered a comfort food. Plus, attendees will have the opportunity to submit a favorite pie recipe, which will be compiled and shared with AHF members.

AHF Coffee Talk: Leveraging Mobile Ordering (Presented by GrubHub)

mobile ordering platform is moving from a convenience to a necessity. As operators are faced with labor shortages, mobile platforms can truly shift the paradigm of how operators see dining in the healthcare environment. Kevin Steffes, Director of Food Services at Carle Foundation, will share his own experiences and how he uses technology to be able to continue to provide multiple offerings while being faced with shifting needs and labor challenges.

Healthcare Operators Setting the Trend in Innovation & Automation Webinar (Presented by US Foods)

Healthcare operators are being challenged with growing back lost revenue, providing quick and efficient services to customers 24/7, promoting a safe environment, and showcasing innovation. Operators are also faced with labor shortages and declining retail revenue. During our 1-hour webinar participants will hear from Heidi Allison, Barbara Pullar, and Gail Ermer, Business Solutions Specialists with US Foods.  They will discuss trends and innovative solutions including successful strategies for recruiting and retaining employees, robotics in healthcare, micro markets, smart vending, digital ordering, and cashless payment systems.  Research on the hottest food trends, tips on menu development, and resources will also be shared to inspire food service operators and help them make the mark in increasing employee and customer satisfaction.

The Ripple Effect: Budget & Expense Planning in a Competitive Market Webinar

During our 1-hour webinar participants will hear from Geisinger Health’s Bruce Thomas on the elements putting stress on operator budgets and how to discuss budget needs with your administrators to ensure you remain competitive in today’s market. Following Bruce’s presentation operators will hear from Parts Town’s Senior Director of Corporate Partnerships, Frank Faso on the ripple effect of the true cost of equipment downtime. Parts Town will share their latest research with easy to share takeaways that can be provided to administrators. 

Archived Webinar List

Below is a list of previously held AHF webinars. If you attended previous webinars and need replacement certificates for audit purposes, please email [email protected].

2022 Webinars (Available on Online Learning Center)

  • AHF & MFNS Webinar: Effective Financial Management for Food and Nutrition Service Leaders (not available on Online Learning Center)
  • AHF Coffee Talk: Menu Flexibility with Dusty Cooper, CEC
  • Healthcare Operators Setting the Trend in Innovation & Automation (By US Foods)
  • AHF Coffee Talk: Leveraging Mobile Ordering
  • Pie Demonstration & History of the Pie
  • Focus Group: The Future of Printed Foods Labels in Guest Dining
  • AHF Coffee Talk: Developing a Rapport with the C-Suite
  • Diversifying the Menu in Healthcare and Senior Dining
  • Hospitality & Healthcare: Creating Connections for the Future (Presented by Chobani)

2021 Webinars (Available on Online Learning Center)

  • Dairy on the Menu: Bone Health, Wellness & Inspiration for Every Healthcare Menu (Sponsored by General Mills)
  • Foodservice Budgets – Doing More With Less
  • Robots, Robots Everywhere! Practical Applications in Healthcare Foodservice
  • Time To Clean Up! A Discussion of Current Sanitation Topics
  • AHF Focus Group: Your Technology Roadmap (Sponsored by Nutrislice)
  • 2020 Hindsight: Using Stories to Build and Unite Your Team (Sponsored by RSA)
  • AHF TOWN HALL: The Staffing & Labor Crisis
  • How to Stay Self Operated & Fight Contractor Intrusions (Sponsored by Chobani)
  • Patient/Resident Food & Service Trends
  • Sustainability in the Pandemic Environment (Sponsored by Huhtamaki)
  • Staffing & Supply Chain Impacts on Patient/Resident Experience
  • The Ripple Effect: Budget & Expense Planning in a Competitive Market

2020 Webinars (Available on Online Learning Center):

  • Disasters aren’t something you just plan for.. they can happen to you. Are you prepared? (Sponsored by Kitchens to Go) (December 2020)
  • Real or Not Real: Interpreting the Nutrition Research Beyond the Headlines (Sponsored by Tyson) (November 2020)
  • The AHF Self-Op Playbook (July 2020)
  • Past, Present & Future State of Kitchens in Healthcare and Senior Dining (Sponsored by Parts Town) (May 2020)
  • Keeping Work Human (June 2020)
  • COVID-19 2nd Town Hall (April 2020)
  • COVID-19 Inaugural Town Hall (March 2020)
  • 3-Part Series: Staffing, Retention & Recruitment (Nov 2019- March 2020)

2019 Webinars

  • Inspirational Leadership
  • Sustainability and Clean Labeling
  • Disaster Planning
  • Dealing With Malnutrition
  • Maximizing GPOs and the Supply Chain
  • Succession Planning

2018 Webinars

  • Beyond Our Doors: Getting Out of the Hospital and Into the Community
  • Influencing Patient Perception: Delivering a WOW Experience
  • Conflict Resolution: Everyone Has to Deal With It
  • Social Media: Building Your Brand; Overcoming Barriers
  • Staffing Issues: Connecting With Employees for Optimal Retention
  • Behavior Engineering: Getting Folks to Eat Healthier

2017 Webinars

  • Are You Ready for 2018 (and Beyond)?
  • Innovations in Food Service Savings
  • Negotiating Skills for the Best Outcomes
  • C-Suite Savvy
  • What’s Hot on the Regulatory Burner
  • Building Your Best Team

2016 Webinars

  • New Disaster Concepts
  • Invoice Price vs. Plated Cost
  • Food Safety Trends and Systems in Healthcare Foodservice
  • TJC & CMS Requirements
  • Health Reform
  • Putting Health, Sustainability, and Flavor on the Menu

2015 Webinars

  • Disaster and Emergency Preparedness
  • Outsmart the Outsource
  • Building and Maintaining a Strong Social Media Footprint
  • 18 Steps to Remain Self-Op
  • The Revolution of Retail
  • Implementation of Nutritional Labeling

2014 Webinars

  • Gluten-Free and Food Allergen-Friendly: What You Need to Know
  • Cost Reduction
  • The Art of Networking
  • Managing More than Food and Nutrition Services
  • Making a Case for Profitable Outpatient MNT Service
  • Dietitian Order Writing

2013 Webinars

  • New Applications in Technology
  • Developing Your Best Team
  • Surviving a Consolidation
  • Culinary Competition Webinar
  • Retail Your Story

2012 (Or Older) Webinars

  • Results Driven Patient Satisfaction
  • Employee Engagement
  • Utilizing Business Partner Relationships
  • AHF Mentoring Webinar
  • Building Your Best Team
  • Outsmart the Outsource: Stay Self-Op
  • The Impact of Healthcare Reform
  • Implementation of Nutritional Labeling